Shipping Policy

This Shipping Policy explains how and when your order from Vaultier will be delivered. All orders are fully insured in transit.

Order Processing

Orders are typically processed and dispatched within after payment is confirmed. You will receive a tracking number by email once your order ships.

Domestic Shipping Rates (Canada)

Method	Delivery Time	Cost
Canada Post Priority Guaranteed by 1pm (orders $280.00 and over)	Guaranteed by 1pm	Free
Canada Post Priority Guaranteed by 1pm (orders $0.00–$279.99)	Guaranteed by 1pm	$4.90
Canada Post Priority by 9am	3–5 business days	$9.90
Canada Post Priority by 9am	1–2 business days	$14.90

Note: rates shown are in CAD and are calculated at checkout based on your order value and selected method.

International Shipping

We ship worldwide to over 230 countries, including Australia, Austria, Belgium, and many more. International delivery times and rates vary by destination and are calculated at checkout.

Customs, Duties, and Taxes

International orders may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost. Vaultier has no control over these charges and cannot predict their amount. Please contact your local customs office for more information before ordering.

Tracking

Once your order ships, you will receive a confirmation email with tracking details so you can follow your shipment to delivery.

Lost or Delayed Shipments

If your order is significantly delayed or appears lost in transit, contact us at support@vaultier-ca.com and we will work with the carrier to resolve the issue.

Contact

For shipping questions, email support@vaultier-ca.com.